I am again in the process of giving up cigarettes with the same reasoning that I’ve had all along – it smells and it’s expensive (aside from the fact that it’s killing me, right?)
One of the aspects of this terrible addiction was the fact that my car stunk and was perpetually dirtied with ashes. So gross. While he insists that those weren’t his motivations (in addition to the fact that he’d be stuck in there for hours while we trek to Idaho,) VNM™ recently got me a gift certificate at a detailer near me for a full interior detail.
A few weeks ago I made an appointment for a Friday. My gracious coworker used her lunch to help me drop off the car and then brought me back to pick it up after work. She asked if I wanted her to stay and to check out the job, but I waved her off insisting I’d be fine. Such a dumb move.
After sitting in the lobby for a few minutes, the manager who had seen me mere hours before (in a two bay shop) came in and asked how he could help me. When I expressed that I was here to pick up my car he said “Great, the Kia?”
I don’t own a Kia.
After a few minutes of scratching their heads and looking at the schedule they admitted that they switched the schedule between my car – which they were supposed to have ready by 5PM that day and the Kia, – which they had all weekend. So, they hadn’t even touched my car.
He apologized, offered to do they job immediately (no-go, this girl has plans on Friday nights, kids) then to throw in a full exterior at the original price so I went on my way for the weekend to marinate on whether or not I wanted to waste VNM™’s hard earned money at this shop.
Considering it was all free to me, I caved and called to make another appointment for about 4 days out. Since they had blown it so royally in the first place, they agreed to come pick it up so I wouldn’t have to make yet another trip. Two hours before the scheduled appointment they still had not called to confirm nor did they have my work address, so I ended up having to call them to assure myself that I wouldn’t be screwed over yet again.
They did come and pick it up and actually dropped it back off a few hours later. Though there were definitely a few areas of detailing work that I was completely unimpressed with, they had popped a dent in my bumper and gotten off some paint scrapings I got in the treacherous Archie McPhee’s parking lot and all I had to do was throw in $25 for a tip, so how much should I really be allowed to complain?
The “no smoking in my car” rule is back in effect and it smells so damn pretty now.